Last Updated: September 17, 2026
These Terms & Conditions ("Terms") govern your use of the Chuan Yu Digital Media website and your engagement of Chuan Yu Digital Media ("Chuan Yu Digital Media," "we," "us," or "our") for digital marketing, advertising, social media management, and related services.
By using our website, requesting our services, accepting a proposal or quotation, signing an agreement, approving work, or otherwise engaging us, you agree to these Terms together with any applicable proposal, quotation, statement of work, service agreement, or other written agreement between you and Chuan Yu Digital Media.
If there is a conflict between these Terms and a signed written agreement, the signed agreement will control to the extent of that conflict.
Chuan Yu Digital Media is a digital marketing studio providing paid advertising and social media management services, including Google Ads, Microsoft Ads, paid social advertising, content publishing, community management, campaign optimization, reporting, and related marketing support.
Business Name: Chuan Yu Digital Media
Business Address: 18 F.-2, No. 19, Ln. 751, Kangning St., Xizhi Dist., New Taipei City 221624, Taiwan
Email: Info@chuanyudigitalmedia.com
Website: chuanyudigitalmedia.com
For these Terms:
You accept these Terms when you:
If you are accepting these Terms on behalf of a company or other organization, you confirm that you have authority to bind that organization.
Depending on the agreed scope, our Services may include:
The exact Services included in your engagement will be determined by the applicable proposal, quotation, statement of work, package, or written agreement.
We are not required to provide Services outside the agreed scope without your approval.
Before work begins, we may provide a proposal, quotation, package, statement of work, or other description of the Services.
The applicable document may specify:
Additional requests outside the agreed scope may result in additional fees or changes to the delivery timeline.
You agree to provide the information, materials, approvals, access, and cooperation reasonably required for us to perform the Services.
This may include:
You are responsible for ensuring that information supplied to us is accurate, current, and legally permitted to be used.
Where Client approval is required, we may request approval of:
You are responsible for reviewing approved materials before publication or launch.
Approval confirms that you have reviewed the relevant material and authorize us to proceed.
Delays in approval may affect launch dates, publishing schedules, campaign performance, or other project timelines.
Advertising platform charges are separate from our management fees unless your written agreement expressly states otherwise.
Ad Spend may include amounts paid to:
We do not control the pricing, auction systems, billing practices, availability, policies, or charges imposed by third-party platforms.
Unless expressly agreed otherwise, you remain responsible for all Ad Spend associated with your campaigns.
We are not responsible for platform charges resulting from approved campaign activity, including charges arising from clicks, impressions, conversions, or other platform-defined events.
Where reasonably possible, advertising accounts should be established in the Client's name or under Client-controlled ownership.
We may receive administrative, manager, partner, or other access necessary to perform the Services.
You remain responsible for maintaining ownership of your business assets and accounts unless otherwise agreed in writing.
We do not guarantee that every third-party platform will permit a particular account ownership, access, billing, or administrative structure.
Our Services are designed to improve campaign structure, execution, monitoring, and optimization.
However, advertising performance depends on factors outside our control, including:
Accordingly, we do not guarantee specific:
Any projections, estimates, targets, benchmarks, or forecasts provided during strategy discussions are planning references only unless expressly incorporated into a written agreement as a contractual obligation.
You are responsible for ensuring that claims about your products, services, pricing, promotions, qualifications, certifications, guarantees, availability, performance, and other commercial information supplied to us are accurate and properly substantiated.
You must promptly notify us if any approved advertising information becomes inaccurate or outdated.
We may refuse, pause, revise, or request clarification regarding advertising material where we reasonably believe it may create legal, regulatory, platform-policy, or reputational concerns.
Taiwan's Fair Trade Act prohibits false or misleading representations in advertising and applies relevant provisions to services. Taiwan's Fair Trade Commission also maintains specific guidance concerning online advertising.
Advertising campaigns are subject to the policies and review processes of the applicable platforms.
Platforms may:
We will use reasonable efforts to manage campaigns in accordance with applicable platform requirements based on the information available to us.
We do not guarantee approval, uninterrupted delivery, account availability, or continued access to any advertising platform.
For Google Ads and Microsoft Advertising campaigns, we may manage campaign structure, keywords, bids, budgets, targeting, advertisements, audiences, conversion tracking, and other agreed campaign elements.
Platform functionality and advertising policies may change without notice.
You acknowledge that search volume, auction competition, keyword costs, available placements, and platform algorithms are outside our control.
For paid social campaigns, we may manage targeting, campaign structure, creative direction, copy, budgets, placements, audiences, testing, and optimization according to the agreed scope.
Each social platform has its own advertising rules and technical limitations.
We do not guarantee that a particular audience, creative, format, placement, or campaign will remain available throughout the engagement.
Where social media management is included, our Services may include:
The exact number of posts, platforms, creative assets, revisions, engagement activities, and publishing frequency will depend on the applicable service agreement.
Social media management does not necessarily include real-time monitoring or 24-hour customer support unless expressly agreed in writing.
Where community management is included, we may monitor and respond to comments, messages, mentions, and other interactions within the agreed scope.
We are not responsible for:
We may escalate sensitive or business-critical communications to the Client where appropriate.
Unless otherwise stated in writing, our Services may include the creation or preparation of marketing copy, captions, advertising text, creative concepts, or related materials.
You are responsible for reviewing materials for:
We may rely on information supplied by you when preparing marketing materials.
You grant us permission to use Client Materials solely as reasonably necessary to provide the Services.
You represent that you have the necessary rights, permissions, licenses, and authority to provide those materials to us and authorize their use for the agreed marketing activities.
You remain responsible for obtaining appropriate permissions for:
Each party retains ownership of intellectual property it owned before the engagement.
Unless otherwise agreed in writing, your trademarks, logos, business materials, product information, and other Client Materials remain yours.
Ownership of newly created materials may depend on the applicable proposal, service agreement, payment status, third-party licensing restrictions, and the nature of the material.
Third-party assets, stock materials, fonts, platform materials, software, templates, music, and other licensed resources remain subject to their respective license terms.
We may use third-party tools and platforms to deliver the Services.
These may include advertising platforms, social networks, analytics tools, scheduling systems, design tools, reporting systems, hosting providers, and other technology providers.
We do not own or control these third-party services and are not responsible for their:
Additional third-party software or subscription costs will be your responsibility where agreed or reasonably required for the Services.
Where agreed, we may assist with pixels, tags, analytics, conversion tracking, event tracking, or similar measurement technologies.
Tracking depends on correct implementation across websites, advertising platforms, browsers, devices, consent mechanisms, and third-party systems.
We do not guarantee that tracking will capture every user, conversion, transaction, or interaction.
You remain responsible for ensuring that your website and data practices comply with laws and regulations applicable to your business and users.
Where we process personal data on your behalf, the parties will cooperate to meet applicable privacy and data-protection requirements.
You are responsible for ensuring that you have an appropriate legal basis, notice, consent, authorization, or other lawful basis where required for personal data you provide to us or direct us to process.
Taiwan's Personal Data Protection Act regulates the collection, processing, and use of personal data and provides data subjects with rights including access, copies, correction, cessation of collection/processing/use, and deletion, subject to the Act and applicable exceptions.
We will use personal data received in connection with the Services only as reasonably necessary to provide the Services, comply with applicable obligations, or as otherwise agreed or permitted by law.
Where required, additional data-processing terms may apply.
Each party agrees to keep confidential information received from the other party that is reasonably understood to be confidential.
Confidential information may include:
Confidentiality obligations do not apply to information that:
You are responsible for maintaining the security of credentials and access provided to you.
You should not provide passwords through insecure communication channels where a platform's approved access or invitation system is available.
We will use reasonable measures to protect account access under our control.
You remain responsible for activity occurring through credentials or access that you control.
Where reporting is included, we may provide information such as:
Reporting data is generally obtained from third-party platforms and analytics systems.
Differences may occur between platform reporting systems, website analytics, CRM records, payment systems, and other measurement tools.
Reports are provided for marketing and management purposes and should not be treated as audited financial statements.
You agree to pay the fees specified in your proposal, quotation, invoice, subscription, or service agreement.
Unless otherwise agreed:
We may pause work where an account remains overdue.
Requests outside the agreed scope may require a revised quotation or additional fee.
Examples may include:
We will communicate material scope or fee changes before undertaking additional chargeable work where reasonably practicable.
We are not responsible for delays caused by:
Where delays materially affect a campaign or project, the delivery schedule may be adjusted accordingly.
We may pause or suspend a campaign where:
Where reasonably possible, we will notify you before suspension.
If an advertising or social media platform suspends, restricts, disables, or limits an account, we will use reasonable efforts within the agreed scope to identify the issue and assist with available review or reinstatement processes.
We do not guarantee that an account will be reinstated.
We are not responsible for losses caused solely by a platform's enforcement decision, policy change, algorithm change, technical failure, or account restriction outside our control.
Digital marketing involves variables that neither party can fully control.
Our role is to provide the agreed marketing Services professionally and make reasonable campaign-management decisions based on available information.
We do not promise or guarantee a specific level of:
Where advertising directs users to your website, landing page, online store, booking system, app, or other destination, you remain responsible for that destination.
This includes:
We are not responsible for losses resulting from failures or inaccuracies on systems that we do not control.
Each party is responsible for complying with laws applicable to its own activities.
You are responsible for ensuring that your products, services, promotions, claims, pricing, offers, and business practices comply with applicable laws and regulations.
We may provide marketing guidance, but our Services do not constitute legal, tax, accounting, financial, medical, or other regulated professional advice.
Where specialist advice is required, you should consult an appropriately qualified professional.
You agree that we may communicate with you electronically regarding:
Electronic approvals and communications may be relied upon where legally permitted.
Taiwan's Electronic Signatures Act recognizes electronic records and electronic signatures within its statutory framework.
We may send service-related communications necessary to administer your account or engagement.
Where we send promotional communications, you may request to stop receiving them, subject to communications that are necessary to provide the Services or comply with legal obligations.
Unless otherwise agreed in writing, we may identify you as a client and display completed work in our portfolio or marketing materials.
We will not knowingly disclose confidential information for promotional purposes.
If your written agreement contains different portfolio or publicity terms, those terms will control.
Information published on our website is provided for general informational purposes.
We make reasonable efforts to keep website information current, but we do not guarantee that all website content will always be complete, accurate, current, or available.
Service descriptions on the website do not override the terms of a specific proposal or agreement.
Our website or marketing materials may contain links to third-party websites or services.
These links are provided for convenience.
We do not control and are not responsible for third-party websites, content, security, privacy practices, availability, or terms.
To the maximum extent permitted by applicable law, the Services are provided according to the agreed scope and without guarantees beyond those expressly stated in a written agreement.
We do not guarantee uninterrupted, error-free, or continuously available Services.
Nothing in these Terms excludes or limits any right or remedy that cannot lawfully be excluded or limited.
To the maximum extent permitted by applicable law, Chuan Yu Digital Media will not be liable for indirect, incidental, special, consequential, exemplary, or punitive losses arising from the Services, including loss of profits, revenue, business opportunities, goodwill, or anticipated savings.
We are also not responsible for losses caused by:
Where legally permitted, our aggregate liability arising from a particular engagement will not exceed the fees actually paid to us for the affected Services during the twelve months preceding the event giving rise to the claim.
This limitation does not apply where liability cannot legally be limited.
To the extent permitted by applicable law, you agree to defend, indemnify, and hold Chuan Yu Digital Media harmless from third-party claims, losses, liabilities, damages, costs, and reasonable expenses arising from:
This section does not require you to indemnify us for our own unlawful conduct or liability that cannot legally be transferred.
Either party may terminate an ongoing engagement according to the termination provisions contained in the applicable service agreement.
If no specific termination period has been agreed, either party may request termination by providing 30 days' written notice.
We may terminate or suspend Services immediately where reasonably necessary because of:
Cancellation and refund terms will be governed by the applicable proposal, service agreement, or package terms.
Unless otherwise agreed:
Nothing in this section limits mandatory rights that cannot legally be waived.
Neither party will be responsible for failure or delay caused by circumstances beyond reasonable control.
These may include:
The affected party should notify the other party when reasonably practicable.
We may update these Terms from time to time.
The updated version will be published on this website with a revised "Last Updated" date.
Changes will generally apply to future Services and engagements unless applicable law or an existing written agreement requires otherwise.
These Terms are governed by the laws of Taiwan, without regard to conflict-of-law principles, except where mandatory law requires otherwise.
Any dispute will be handled by a court with lawful jurisdiction over the matter and the parties.
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally permitted.
The remaining provisions will continue in effect.
A failure or delay by either party to enforce a provision of these Terms does not constitute a waiver of that provision or the right to enforce it later.
These Terms, together with the applicable proposal, quotation, statement of work, service agreement, and other incorporated documents, constitute the agreement between the parties concerning the relevant Services.
They replace prior discussions or understandings concerning the same subject matter unless expressly preserved in writing.
Neither party may assign its rights or obligations under an applicable agreement in a manner that materially affects the other party without appropriate written consent, except where permitted by law or as part of a merger, restructuring, sale of substantially all relevant assets, or similar business transaction.
Chuan Yu Digital Media is an independent contractor.
Nothing in these Terms creates a partnership, joint venture, employment relationship, fiduciary relationship, or agency relationship between the parties unless expressly agreed in writing.
For questions regarding these Terms or your Services, contact:
Business Name: Chuan Yu Digital Media
Business Address: 18 F.-2, No. 19, Ln. 751, Kangning St., Xizhi Dist., New Taipei City 221624, Taiwan
Email: Info@chuanyudigitalmedia.com
Website: chuanyudigitalmedia.com
Last Updated: September 17, 2026