Last Updated: September 17, 2026
Chuan Yu Digital Media ("Chuan Yu Digital Media," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, process, use, store, and disclose personal information when you visit our website, contact us, request information, use our services, or otherwise interact with us.
As a digital marketing studio based in Taiwan, we handle personal information in accordance with applicable privacy and data-protection requirements, including Taiwan's Personal Data Protection Act and other applicable laws and regulations.
Please read this Privacy Policy carefully. By using our website or providing information to us, you acknowledge the practices described below, subject to any rights and requirements that apply to you under applicable law.
Business Name: Chuan Yu Digital Media
Business Address: 18 F.-2, No. 19, Ln. 751, Kangning St., Xizhi Dist., New Taipei City 221624, Taiwan
Email: Info@chuanyudigitalmedia.com
Website: chuanyudigitalmedia.com
For privacy-related questions or requests, please contact us using the information above.
Depending on how you interact with us, we may collect personal information such as:
Information You Provide
This may include:
We only ask for information that is reasonably relevant to the purpose for which it is collected.
Client Information
When you become a client, we may receive additional information necessary to provide our services. This may include advertising account information, campaign information, audience or customer data, website information, social media account information, analytics information, conversion data, and other business information provided by or on behalf of the client.
Where a client provides personal information relating to its customers, leads, employees, or other individuals, the client is responsible for ensuring that it has the appropriate authority and permissions to provide that information to us for the relevant service.
When you visit our website, certain technical information may be collected automatically.
Depending on the technologies used on our website, this may include:
This information may be used to operate, secure, analyze, and improve our website and services.
We may collect information:
When personal information is obtained from sources other than the individual concerned, we will handle it in accordance with applicable legal requirements.
We may use personal information for purposes such as:
We seek to use personal information only for appropriate and reasonably necessary purposes.
Where applicable law requires us to provide a collection notice, the relevant notice may include:
Under Taiwan's Personal Data Protection Act, individuals have certain rights concerning their personal information, including rights to inquire about or review information, request copies, request correction or supplementation, request cessation of collection/processing/use, and request deletion, subject to applicable legal conditions and limitations.
Our website may use cookies and similar technologies.
These technologies may help us:
The specific cookies or technologies used may change over time.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect how some website features operate.
Where applicable, additional consent or notice mechanisms may be provided for particular tracking technologies.
We may use analytics tools to understand how visitors use our website.
Analytics information may include:
Analytics providers may process information according to their own privacy policies and terms.
Analytics providers currently used:
We do not state that a particular analytics provider is used unless it is actually installed or otherwise used by the website.
Because we provide paid advertising services, our website or client websites we manage may use technologies such as:
These technologies may help measure whether advertising campaigns generate visits, inquiries, purchases, or other agreed actions.
Advertising platforms may independently collect and process information under their own privacy policies and terms.
We do not control the privacy practices of Google, Microsoft, Meta, LinkedIn, Reddit, X, or other third-party advertising platforms.
Advertising platforms actually used on this website:
When providing Google Ads or Microsoft Advertising services, we may work with advertising accounts, conversion tracking, campaign information, audience information, and performance data.
Depending on the campaign configuration, these platforms may collect information directly from users through cookies, pixels, tags, identifiers, or similar technologies.
Their collection and processing of information is governed by their respective policies and contractual terms.
We recommend reviewing the privacy documentation of the relevant advertising platform when using its services.
We may provide advertising services through social media platforms.
Campaigns may involve information such as:
The exact information processed depends on the platform, campaign configuration, tracking setup, and applicable law.
Social platforms may independently process information under their own privacy policies.
When providing day-to-day social media management, we may access information necessary to manage a client's social media presence.
This may include:
Our access is generally limited to what is necessary to perform the agreed services.
We do not claim ownership of client social media accounts or the personal information contained within them.
Clients may provide information to us so that we can perform advertising, social media, analytics, or related marketing services.
Depending on the service, this may include customer or lead information.
Where we process personal information on behalf of a client, our role and responsibilities may depend on the applicable agreement, the nature of the service, and applicable law.
Clients remain responsible for ensuring that information supplied to us has been collected and provided lawfully and that appropriate notices, permissions, or other legal requirements have been satisfied where required.
We will not knowingly request unnecessary sensitive personal information for ordinary marketing services.
We may receive information from third parties where appropriate and lawful.
Examples may include:
Where applicable, we will handle such information consistently with the purpose for which it was obtained and the requirements of applicable law.
We may disclose or provide access to personal information when reasonably necessary for our business or services, including to:
We do not sell personal information as a general business practice.
We may share information where necessary to provide a requested service, operate our business, comply with law, protect our rights, or fulfill another legitimate and permitted purpose.
We may use third-party providers to support our operations.
These providers may assist with:
Where appropriate, we seek to limit providers' access to information to what is reasonably necessary for their services.
Third-party providers may have their own privacy policies and legal obligations.
Chuan Yu Digital Media is based in Taiwan, but some of the technology and service providers we use may operate in other countries.
As a result, personal information may be stored, accessed, processed, or transferred outside Taiwan where necessary for the purposes described in this Privacy Policy.
Cross-border processing will be handled in accordance with applicable legal requirements.
Where appropriate, we may use contractual, organizational, technical, or other safeguards designed to protect personal information during such transfers.
We take reasonable measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
These measures may include:
However, no website, network, electronic transmission, or storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
The actual retention period may vary depending on the type of information, the purpose for which it is used, contractual requirements, and applicable law.
When information is no longer required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
If you provide your contact information, we may contact you regarding:
You may request that we stop sending promotional communications by using an available unsubscribe mechanism or contacting us directly.
Stopping promotional communications does not necessarily stop essential service, transactional, security, or legal communications.
Subject to applicable law and any applicable exceptions, you may have rights concerning your personal information.
Under Taiwan's Personal Data Protection Act, these include the right to:
Taiwan's PDPA provides that these rights cannot generally be waived in advance or restricted by agreement, subject to the statutory framework governing their exercise.
To make a request, contact:
Privacy Contact: Info@chuanyudigitalmedia.com
Business Address: 18 F.-2, No. 19, Ln. 751, Kangning St., Xizhi Dist., New Taipei City 221624, Taiwan
We may need to verify your identity before completing certain requests.
Where a request cannot be fulfilled, we will explain the applicable reason where required by law.
Some information may be necessary for us to respond to an inquiry, enter into a contract, provide a service, process a payment, or comply with a legal obligation.
If you choose not to provide information that is necessary for a particular purpose, we may be unable to provide the relevant service or respond fully to your request.
Where applicable, we will explain the consequences of not providing required information.
Our services are intended primarily for businesses and organizations.
We do not knowingly seek to collect personal information from children for independent marketing purposes.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action where required.
Our website may contain links to third-party websites, social media platforms, advertising platforms, or other online services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
You should review the privacy policy of each third-party service before providing personal information to it.
Our business may maintain accounts or pages on social media platforms.
Interactions with those platforms may involve the collection and processing of personal information by the relevant platform.
The platform's own privacy policy and terms will generally apply to its processing of information.
We do not control how third-party social media platforms collect or process information independently of our services.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.
When we make changes, we will update the "Last Updated" date at the beginning of this policy.
Where required by applicable law, we will provide additional notice or obtain consent for material changes.
If you have questions about this Privacy Policy, our handling of personal information, or your privacy rights, please contact us.
Business Name: Chuan Yu Digital Media
Business Address: 18 F.-2, No. 19, Ln. 751, Kangning St., Xizhi Dist., New Taipei City 221624, Taiwan
Email: Info@chuanyudigitalmedia.com
Website: chuanyudigitalmedia.com
For privacy requests, please include enough information for us to understand your request and, where necessary, verify your identity. We will handle privacy requests in accordance with applicable law.